Ordering by Mail
First, print two copies of your order form and date them both. Put one copy in the mail and keep one for your records. As each item of your order arrives, mark it as received on your copy of the order form. Remember that you probably won't receive all your items in one package. If you do not receive an item by the fifteenth day after calling your order, call us with your dated order form in hand.
Ordering by phone
First, fill out an order form and date it. Then call 1-845-226-4172 to place your order. As you receive your order, check off each item as received. Remember that you probably won't receive all your items in one package. If you do not receive an item by the fifteenth day after calling your order, call us with your dated order form in hand.
Ordering Online
Most ARM products are now available from ARM's Storefront. Printed publications are available to be previewed online, generally the first chapter is available to be downloaded without cost. Once you order, your books come professionally bound and are shipped from a printing company. Audio selections provide a six-minute preview to allow you to determine if you feel the audio quality is adequate. Once you order, your selection is downloaded in mp3 format, suitable for burning to CD, listening on your computer, or for transfer to an mp3 player. Please note, all these activities require additional software. Problems or questions must be directed to http://www.lulu.com/en/help/. We do not help with computer issues.